Susan  Flaming

Susan Flaming

Quality Assurance Lead

Susan started her insurance career with Iron Insurance Partners in 2001 as a Finance/Personal Lines production assistant after a 19.5-year career in banking.  She moved to the Commercial Lines Processing department later that year as Processing Manager.  Commercial policy processing procedures were developed & structured by Susan along with several other employees.  She has also been a commercial lines customer services specialist.  Holding various positions Susan has gained a lot of knowledge in the commercial insurance industry.  The commercial lines processing center was revived in 2019 as Quality Assurance at IIP.  Susan is now the Quality Assurance Lead, processing policies & endorsements for Commercial Select, Middle Market & Major Accounts divisions.  

Susan enjoys reading, working in the yard (loves mowing the lawn), and working on puzzles of all kinds.